Privacy Policy

At Olayet TBK, we respect your privacy and are committed to protecting the information you share with us when you browse our website, place an order, contact us, or use our services.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

• Your name
• Phone number
• Email address
• Delivery address
• Billing and order information
• Information you provide when contacting us
• Website usage and technical information, where applicable

We only collect information that is reasonably necessary to provide our products and services, process orders, communicate with customers, and improve your experience.

2. How We Use Your Information

Your information may be used to:

• Process and deliver your orders
• Confirm and manage purchases
• Contact you regarding your order or enquiry
• Provide customer support
• Respond to questions and requests
• Improve our website, products, and services
• Maintain website security and prevent fraudulent or unauthorized activity
• Send relevant updates or promotional information where appropriate

We do not use your personal information for purposes unrelated to our business without a legitimate reason or appropriate permission.

3. Payment Information

Payments made through our website may be processed by third-party payment providers.

Olayet TBK does not need to store your complete card details on its own website when payment is processed securely through an applicable payment provider.

Payment providers may process your information according to their own privacy policies and security practices.

4. Cookies

Our website may use cookies and similar technologies to help provide a better browsing experience.

Cookies may help us:

• Keep certain website functions working properly
• Remember preferences
• Understand how visitors use our website
• Improve website performance and functionality

You can adjust your browser settings to manage or restrict cookies. Some website features may not work as intended if certain cookies are disabled.

5. Sharing Your Information

We do not sell or rent your personal information.

Where necessary to operate our business, information may be shared with trusted service providers involved in areas such as:

• Payment processing
• Order fulfilment
• Delivery and logistics
• Website hosting and technical services
• Customer communication

Such information is shared only where reasonably necessary for the relevant service or business purpose.

6. Order and Delivery Information

To successfully fulfil your order, we may need to provide relevant customer information to delivery partners or other service providers responsible for getting your order to you.

This may include your name, phone number, delivery address, and order-related details.

7. Protecting Your Information

We take reasonable measures to protect the information we hold against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services.

Once you leave the Olayet TBK website, their privacy practices are governed by their own policies. We encourage you to review the privacy policies of third-party services before providing them with your information.

9. Your Privacy Rights

Depending on applicable law, you may have rights concerning the personal information we hold about you, including the right to:

• Request access to your personal information
• Ask us to correct inaccurate information
• Request deletion of information where applicable
• Withdraw consent where processing is based on consent
• Ask questions about how your information is used

To make a privacy-related request, please contact us using the details provided on our website.

10. Children’s Privacy

Our website is intended for general customers and is not specifically directed at children.

We do not knowingly collect personal information from children without appropriate authorization.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, business practices, or applicable requirements.

Any updated version will be published on this page with the revised date.

12. Contact Us

If you have questions about this Privacy Policy or how Olayet TBK handles your information, please contact us through the contact details provided on our website.

Olayet TBK
Block E6, Shop 3 & 4, Ayegbaju Market,
Osogbo, Osun State, Nigeria.

Email: Bisiriyumuibat1@gmail.com
Phone: 0705 680 0878

We value your trust and are committed to handling your information responsibly while providing you with a smooth and reliable shopping experience.