FAQ
General FAQs
How can I place an order?
Browse the products available on the Olayet TBK website, select the items you want, and follow the available ordering or checkout instructions. If you need assistance before placing an order, you can contact Olayet TBK directly.
How can I contact Olayet TBK?
You can reach Olayet TBK by phone at +234 705 680 0878 or by email at Bisiriyumuibat1@gmail.com. You can also use the contact options provided on the website.
Are all products shown on the website available?
Product availability can change. If an item is unavailable, Olayet TBK may update its availability status or provide information when you contact us. For specific products, it is best to confirm availability before completing your purchase where necessary.
How can I find the right product?
You can browse products by category and review the available product information before making a purchase. If you are unsure about a product, contact Olayet TBK and we will assist where possible.
What if I have a problem with my order?
Contact Olayet TBK as soon as possible with your order details and a description of the issue. We will review the matter and provide the appropriate assistance based on the circumstances and our applicable policies.
Payment
Available payment options will be displayed during the checkout process. Please follow the payment instructions provided on the website when completing your order.
An order is considered confirmed once the order has been successfully received and, where applicable, payment and product availability have been verified.
Payments made through available third-party payment services are handled through their respective payment systems. We recommend using only the payment options provided through our official website.
Please contact us with your order details and relevant payment information so we can verify the transaction and assist you.
Where Olayet TBK is unable to fulfil an order or an item that has already been paid for, the applicable refund process will be communicated to you. Refunds remain subject to our applicable Refund & Returns Policy.
Returns, Refunds & Support
Returns may be accepted where the item and request meet the conditions outlined in our Refund & Returns Policy.
Contact us promptly with your order details. We will review the issue and, where the error is confirmed, provide an appropriate resolution in accordance with our applicable policy.
Return eligibility depends on the type and condition of the product and the circumstances of the request. Please check our Refund & Returns Policy before sending an item back.
You can contact us through the contact information provided on our website. For order-related enquiries, please have your order number and relevant details available so we can assist you more efficiently.
You can find our website policies through the relevant policy pages, including our Terms & Conditions, Privacy Policy, and Refund & Returns Policy.
Shipping & Delivery
Yes. Delivery arrangements are available for orders placed through Olayet TBK, subject to the delivery location and applicable delivery conditions.
Delivery time can vary depending on your location, product availability, courier schedules, and other circumstances. The applicable delivery information will be communicated during the ordering process where available.
Contact us as quickly as possible if you need to change your delivery address. Changes may not be possible once an order has already been processed or dispatched.
Please contact Olayet TBK as soon as possible and provide your order details. We may request photographs or other information to help us investigate and determine the appropriate resolution.
The courier may attempt to contact you or arrange another delivery attempt. Additional arrangements or delivery charges may apply depending on the circumstances.
Any goods left unpicked within 2 weeks is at owners risk… No refund, no exchange
Visit Our Store
Block E6, Shop 3 & 4 Ayegbaju Market, Osogbo, Osun State, Nigeria
+234 705 680 0878
Get in Touch
olayettbkstore01@gmail.com
Mail us
Quick Links
Product Categories
Best Selling
© 2026 Designed by SPECK CREATIONS – Your Premium Web Solutions
Type a few things below to search
Out of a total of 346 products:
Log in
By continuing, you accept the Website Regulations , Regulations for the sale of alcoholic beverages and the
You dont have an account yet? Register Now